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Here, he tells us
about his philosophies and how the company got off the ground
How
did your business first get started?
During the 1980s, I began lobbying our
local council, suggesting that they ought to set up a doorstep collection of
recyclable materials. I suppose the idea was a bit ahead of its time - there
were no other councils in the UK
doing the sort of thing I was suggesting. Consequently, it turned out to be
just a tad too radical for our council to take on board and I got nowhere.
However, I wasn’t willing to accept that
situation, so I managed to inspire a group of friends and we took things into
our own hands and started doing the collections ourselves. We all donated our
labour, so our costs were low and the sale of the materials we collected
covered all our expenses.
The concepts of ‘society’ and ‘community’
are really important ones to me, so I took enormous pleasure from seeing our
community empowering itself to provide its own services when the council
refused to do so.
When we turned our voluntary organisation
into a business it seemed natural from the very beginning that it should be run
as a social enterprise.
There were many people who told us that it
would never catch on and that the general public would never bother to separate
out their rubbish for recycling but we stuck by our beliefs. It’s been
immensely satisfying over recent years to see councils all over the UK gradually adopt
our model.
Why
do you think you’ve been successful as a social entrepreneur?
For a long time I didn’t admit - even to
myself - what an intensely competitive person I am. Whatever I do, I always
want to do it better next time.
I want to make this company bigger and
better and more successful. I love to beat our commercial competitors and to
win an order or a contract. But it was only when I started running Mid Devon Community Recycling that I discovered this
competitive entrepreneur within me.
Now that I’ve let him out, I’m really
enjoying expressing a side of myself that had been buried for much of my life.
I’m also an awkward, rebellious individual.
I’m not very good at doing what I’m told, so it really doesn’t suit me to work
for someone else. I get an enormous satisfaction from being self-directing in
my working life.
However, too many people judge success by
the amount of money you make. I don’t want to waste my life just making money.
I want to put my entrepreneurial skills and competitive energies into doing
something I can be proud of having done. I want to, at least try, to make the
world a slightly better place. If I can improve the environment, or my
community or the quality of a few of the lives I come into contact with, then I
can take some satisfaction from my life.
In 2006 the council re-tendered our
contract. We found ourselves competing against a number of multi-national
companies who had contract departments with bigger budgets than our entire
company.
We beat them all to win a 7 year contract
and our success as a business, and my success as a social entrepreneur, was
really confirmed at that moment.
However, successful entrepreneurs never sit
on their laurels. I’m now working on plans to expand the geographical area we
work in and the number of councils we work for. We’re developing a trade
recycling division which offers a recycling service to businesses.
Why
did you want to be a Social Enterprise Ambassador?
Most of my company’s services need to be
sold to local councils and I’ve found it really difficult to get council
procurement officers to understand the social enterprise concept. Common
questions are, ‘are you a charity?’ and ‘but I thought you were all
volunteers’.
Being an Ambassador gives me some authority
and credibility and I want to use those advantages to change the way councils
think about our sector. By the time I leave this role I want us to be in a
situation where - every time a council tenders a contract - they’re hoping to
receive at least one tender from a social enterprise. This will help to open up
the market place to our sector and provide some real encouragement for budding
social entrepreneurs to set up the business they’ve been dreaming about.
What
advice would you give to budding social entrepreneurs?
Keep networking – and take every
opportunity to network with other high achievers. Networking will help you to
feel less isolated and when high achievers network, they keep re-inspiring each
other – it’s a magnificent upward spiral.
Other than that it would be to ignore
advice!
Be selective in what you take on board. Someone
once told me “never turn a hobby/interest/passion into a business because you
won’t be hard-headed enough”. I know what he meant – but how boring is that! The
story of each of the ambassadors shows just how exciting life can be when we
commit our working lives to following our passions. I’m so glad I ignored that
particular piece of ‘wisdom’.
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